Frequently Asked Questions

Find answers to common questions about our laboratory services, research processes, and diagnostics.

How Can We Help You?

Below are answers to frequently asked questions about Zitex Research & Diagnostics Centre (ZRDC).

Most routine laboratory tests are completed within 24–48 hours. Specialized molecular or research-based tests may take 3–7 working days depending on complexity.

Walk-in patients are welcome for most diagnostic services. However, appointments are recommended for specialized tests and research consultations.

Yes. All patient information and test results are handled with strict confidentiality in compliance with medical data protection standards.

Yes. We collaborate with universities, hospitals, NGOs, and private organizations on various research and public health projects.

We accept blood, urine, stool, tissue samples, swabs, environmental samples, and other clinically relevant specimens depending on the test required.

Samples are collected by trained laboratory professionals following strict hygiene and safety protocols to ensure accuracy and patient safety.

Yes. We provide home sample collection services for patients who are unable to visit the laboratory physically.

We combine advanced diagnostic technology, experienced scientists, and research-driven practices to deliver accurate and reliable results.

Still Have Questions?

Our support team is ready to assist you with any inquiries about diagnostics or research services.

Contact Support